General disclaimer
BuilderSync helps you organise building projects. It is not engineering, architectural, legal, accounting or building-code advice, and it does not approve anything. Every number, drawing, check and picture in BuilderSync should be checked by the right qualified person before you rely on it.
Feature by feature
What each feature does, its limits, and what you should do.
| Feature | What it does | Limits | What you should do |
|---|---|---|---|
| Real-looking AI photos | Turns a 3D view and your product photos into a realistic picture. | Shows the idea, not an exact match. It can change small details, colours or proportions. Needs an outside AI service and internet. Counted against your monthly photo limit. | Treat it as a sales picture. The signed selections sheet is what counts. |
| AI plan reading | Finds rooms and sizes on an uploaded 2D plan. | Needs a clear, straight, readable picture. Handwritten, faded or very busy drawings may be read wrong. Doesn’t understand structure, mechanical or notes. | Always check the room list and sizes before showing a customer. |
| 3D Studio | Raises walls, windows, doors and roof from the plan, and lets customers try finishes. | Best for one-storey homes with square-cornered rooms. Curved walls, sloped ceilings, multi-level and complex roofs are simplified. Colours vary by screen. Needs a recent browser with WebGL. | Use it to help customers choose, not for construction drawings. |
| Code check | Flags common Manitoba code issues, like stair rise or egress window size. | A helper only. It covers a short list of checks, may miss problems, and doesn’t know local bylaws or the latest amendments. | The city’s plan review and inspections decide. Use a qualified designer. |
| E-sign | Places signature, initial and date boxes and records proof of signing. | Not suitable for every document (for example land title transfers or some mortgage papers). Location is approximate and depends on the signer’s device. | Check with your lawyer which documents can be signed electronically. |
| Progress billing & holdback | Builds monthly invoices that keep back holdback and tracks prompt payment dates. | Uses the rates and dates you enter. Rules differ by province and contract. It doesn’t file liens or give legal advice. | Have your accountant or lawyer confirm amounts and deadlines. |
| Budgets and payments | Tracks budgets, change orders, deposits and payments you record. | BuilderSync doesn’t move money. A payment is only marked received when someone taps it. Taxes depend on what you set up. | Reconcile with your bank and accounting software. |
| Schedule and delays | Plans stages and emails people when dates change. | Dates are only as good as the durations you set. Weather and inspections aren’t predicted. | Review the schedule each week. |
| Crew map & time clock | Shows check-ins at sites. | Only works if a person turns on location and allows it on their phone. GPS can be off by tens of metres indoors. | Use it as a guide, not as payroll proof on its own. |
| Alerts: email & text | Sends updates you turn on. | Messages can be delayed, filtered as spam, or fail if a number or email is wrong. Text alerts are Pro and Business, Canadian numbers. | Don’t rely on alerts alone for safety-critical news. Call. |
| Google Drive backup | Saves a full copy every night to your Drive. | Needs your Google account connected and enough free space. If Drive is full or disconnected, that night’s backup fails and we alert you. | Check the backup status on the Backup & data page. |
| Your own domain | Lets customers sign in at your address. | You need access to your domain’s DNS settings. Changes can take up to 48 hours. Pro and Business only. | Ask us to do it for you (domain setup service). |
| Sam, the helper | Answers how-to questions in plain words. | Can be wrong or out of date. Doesn’t see your records and can’t make changes for you. Not legal, tax or engineering advice. | For anything important, email [email protected]. |
Plan limits
| Limit | Starter | Pro | Business |
|---|---|---|---|
| Active homes | 10 | 40 | Unlimited |
| Office users (incl. supervisors) | 3 | 10 | Unlimited |
| Trades, homeowners, clients | Unlimited | Unlimited | Unlimited |
| AI photos per month | 100 | 400 | 1,000 |
| Commercial projects | — | Included | Included |
| Text alerts | — | Included | Included |
| Your own domain | — | Included | Included |
| Progress billing with holdback | — | — | Included |
If you reach a limit, BuilderSync tells you and nothing is deleted. You can upgrade or buy extra AI photos.
The live demo
- Uses made-up sample homes, people and money. It is not connected to a real company.
- Saves only in your own browser and resets when you clear it. Nothing is sent to our servers.
- Emails, texts, payments and signatures in the demo are pretend. Nothing is really sent.
- Shows the full product. When you sign up, we confirm which features are switched on for your plan and region.
What you need
- An internet connection. BuilderSync doesn’t work offline; changes made with no signal may not save.
- A recent browser: Chrome, Edge, Safari or Firefox, updated in the last year. The 3D Studio needs WebGL, which most phones and computers have.
- Photos and files up to 25 MB each. Very large plans may need to be shrunk first.
- English only, for now. Dates and money are in Canadian format.
- Built for Manitoba builders first. Code checks and holdback defaults follow Manitoba rules; other provinces need their own settings.
Outside services
BuilderSync relies on outside services: Supabase (database), Cloudflare (website and addresses), Google (Drive backups, if you connect it), AI services (photos, plan reading, Sam), and email and text providers. If one of them has an outage, parts of BuilderSync may be slow or unavailable until it’s fixed. Their own terms also apply to your use of them.
Getting help
BuilderSync support is chat and email only, with no phone line, so every answer is in writing and easy to find later. Sam, the chat helper, answers how-to questions instantly. For anything else, email [email protected] or use the contact form; a person replies within one business day.
Liability
Our responsibility is set out in the Terms of use, including the limit on liability. Nothing on this page adds a promise or warranty.
Spotted something BuilderSync got wrong? Tell us at [email protected] so we can fix it.